Trading Card Return Policy

At Jumpsuit Empire, we take pride in offering authentic, factory-sealed collectible trading cards. Due to the randomized nature of trading card products and to protect the integrity of our inventory, all trading card sales are final.

Non-Returnable Items

The following items are not eligible for return, exchange, or refund:

• Factory-sealed trading card packs

• Booster boxes

• Display boxes

• Collector boxes

• Individual trading cards

• Any other trading card products

This policy applies regardless of whether the product has been opened or remains factory sealed.

Damaged or Incorrect Orders

If your order arrives damaged during shipping or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and clear photos of the item, packaging, and shipping label. We will promptly review your claim and work with you to provide an appropriate resolution.

Lost Shipments

If your package is lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate the issue and assist in resolving your claim.

Manufacturer Quality Issues

Occasionally, manufacturers may have packaging or production defects. We cannot guarantee the contents or condition of individual cards inside factory-sealed products and are not responsible for manufacturer-related issues such as card collation, print defects, or missing inserts. Any concerns of this nature should be directed to the product's manufacturer.

By completing your purchase, you acknowledge that you have read and agree to this return policy.